EV Charger Technology Training: Empowering the Technical Support Team for Greater Excellence

ATESS Enercollege successfully held a dedicated training session focused on EV EV Charger  technologies on July 24, 2025. The session aimed to comprehensively enhance the professional skills and product knowledge of the frontline technical support team. By strengthening the team’s understanding of core technologies, the training not only boosted their service capabilities but also injected strong momentum into future market expansion—marking another solid step forward for ATESS in the fast-growing energy sector.

 Training Moment

The training was delivered by key engineers from ATESS’s R&D department and focused on the latest technical updates of the company’s electric vehicle charging solutions. The program covered a range of key topics including newly developed hardware features, optimized software design, and the most recent theoretical frameworks for troubleshooting and fault analysis.

To begin with, Hardware Engineer Mr. Zhang delivered an in-depth training session on the hardware components of DC chargers, highlighting maintenance techniques and protective strategies for key product models. His practical and systematic explanations gave participants a clearer understanding of the internal structure and performance of the products, laying a solid foundation for providing faster and more accurate technical support in the field.

Mr. Zhang is sharing hardware components of DC EV Charegers

Following that, Software Engineer Mr. Peng provided training on the software side of DC chargers. He offered detailed insights into the logic and application of parameter settings, and shared case studies of real-world projects to demonstrate how the software had been updated and customized for different application scenarios. This enabled the participants to deepen their understanding of the system and further enhance their ability to address complex technical demands.

 Mr.Peng is sharing software components of DC EV Chargers

For the technical support team, the training was a valuable opportunity to stay aligned with product evolution while significantly improving their on-site diagnostic and problem-solving capabilities. For the sales team, a deeper understanding of the technical advantages and unique selling points of the latest models will empower them to deliver more targeted and compelling solutions to customers.

By bridging the “last mile” between product innovation and field execution, ATESS continues to foster a knowledge ecosystem that integrates technology, service, and customer value. These ongoing training initiatives not only demonstrate ATESS’s commitment to quality and excellence but also represent a strategic investment in the people who are making the energy transition a reality. With every training session, we move one step closer to a smarter, greener future—powered by people.