FAQ

Q
Type A Switch Fault

A

The fault name
Type A Switch Fault

Fault code
113

Number of flashing red lights
9

Troubleshooting and illustration
1.Check Type A Switch connection is reliable.
2.Check whether the connection between the trip and the main board is reliable.
3.put the multimeter tap to the buzzer, test whether the conduction, not conduction is normal.
4.Replace the trip.
Q
Lighting Protection Fault

A

The fault name
Lighting Protection Fault

Fault code
112

Number of flashing red lights
8

Troubleshooting and illustration
1.Check the left switch for trip.
2.The green on the lightning arrester turns red.
3.Replace the surge protector.
Q
485 Fault
A
The fault name
485 Fault

Fault code
111

Number of flashing red lights
7

Troubleshooting and illustration
1. The meter address and baud rate can be queried by pressing the button.
2.Check the type of the electricity meter on the WEB page. The address and model of this type match the access electricity meter.

3.Meter communication ports A and B are connected to A and B here on the motherboard.

4.Motherboards A and B are connected to the communication port A and B of the meter.
5.The baud rate is 9600 and the protocol is MODBUS.
Q
RCD leakage protection

A

The fault name
RCD leakage protection

Fault code
110

Number of flashing red lights
6

Troubleshooting and illustration
1.This device is RCD detection device.
2.Factory default Type B RCD level 3, that is, greater than 6mA to report a fault.
3.The fault can be removed by raising the level.
4.Replace the RCD.
Q
Over temperature

A

The fault name
Over temperature

Fault code
109

Number of flashing red lights
5

Troubleshooting and illustration
1.If the temperature is higher than the set value, the charging will stop.
2.Open the charging pile to measure the internal temperature and find out the overheating components.
3.Normal operation when the temperature is below 85 degrees Celsius.
4.A fault is reported when the temperature exceeds 90 °C.
Q
Over current Fault

A

The fault name
Over current Fault

Fault code
108

Number of flashing red lights
4

Troubleshooting and illustration
1.Measure the current of each phase with a clamp meter.
2、Check that the voltage between L1 and N, L2 and N, and L3 and N does not exceed the rated value.
Q
Three Phases Are Under voltage

A

The fault name
Three Phases Are Under voltage

Fault code
107

Number of flashing red lights
2

Troubleshooting and illustration
1.When the voltage between L1 and N, L2 and N, and L3 and N are all lower than 190V, the fault is reported.
2.Check the voltage between L1 and N, L2 and N, and L3 and N.
3.Measure the voltage between input L1 and N, L2 and N, L3 and N is about 230V this fault is eliminated.
Q
Phase L1 Undervoltage

A

The fault name
Phase L1 Undervoltage

Fault code
106

Number of flashing red lights
2

Troubleshooting and illustration
1.Check the voltage between the AC input line L1 and N.
2.When the voltage between L1 and N is lower than 190V, the fault is reported.
3.Measurement input voltage L1 and N value is about 230V this fault is eliminated.