FAQ

The fault name

Phase L3 Undervoltage

Fault code

104

Number of flashing red lights

2

Troubleshooting and illustration

1.Check the voltage between the AC input line L2 and N.

2.When the voltage between L2 and N is lower than 190V, the fault is reported.

3.Measurement input voltage L2 and N value is about 230V this fault is eliminated.

The fault name

Phase L3 Undervoltage

Fault code

103

Number of flashing red lights

1

Troubleshooting and illustration

1.Check the voltage between the AC input line L2 and N.

2.When the voltage between L2 and N exceeds 264V, the fault is reported.

3.Measurement input voltage L2 and N value is about 230V this fault is eliminated.

The fault name

Emergency stop press or emergency stop is broken

Fault code

100

Number of flashing red lights

3

Troubleshooting and illustration

1、Find this red button on the side of the charging pile.  

2、The emergency stop fault is removed by clockwise rotation.

The fault name

Phase L3 Undervoltage

Fault code

102

Number of flashing red lights

 2

Troubleshooting and illustration

1.Check the voltage between the AC input line L3 and N.

2.When the voltage between L3 and N is lower than 190V, the fault is reported.

3.Measurement input voltage L3 and N value is about 230V this fault is eliminated.

The fault name

phase L3 overvoltage

Fault code

101

Number of flashing red lights

 1

Troubleshooting and illustration

1.Check the voltage between the AC input line L3 and N.

2.When the voltage between L3 and N exceeds 264V, the fault is reported.

3.Measurement input voltage L3 and N value is about 230V this fault is eliminated.